Refund Policy

Refunds

We want you to feel confident shopping with us. If there is an issue with your order, please contact us at [Support Email] and we will review your case.

Refunds may be approved in the following situations:

• You received the wrong item
• Your item arrived damaged or defective
• Your order did not arrive within the expected timeframe and is confirmed lost in transit

Refunds will not be issued in the following situations:

• Incorrect address provided by the customer
• Delays caused by customs, carrier issues, or other circumstances beyond our control
• Buyer’s remorse after the order has already been processed or shipped
• Minor differences in color or appearance due to screen settings

Refund Process

To request a refund, email us at [Support Email] with:

• Your order number
• A brief explanation of the issue
• Photos, if applicable

Approved refunds will be issued to the original payment method. Please allow [5–10 business days] for the refund to appear on your statement after approval.

Late or Missing Refunds

If you have not received your refund yet, first check with your bank or card provider, as processing times may vary.

If you still need help, contact us at [Support Email].